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Techhelpapps is an independent provider of technical support for computer software, hardware and peripherals and not affiliated with any third party brand unless specified. Call now to get instant access to PC tech experts.
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Privacy Policy

By accessing this website by e-mail, during chat sessions or via phone and for using our services etc., you (the user) agree to and accept fully our terms and conditions. 

Information we require to sort out and solve your PC problems are: 
Personal Information 

When you access our site (techhelpapps.com), you may be asked to provide certain personal identifiable information, such as your name, e-mail id, phone numbers etc. We will use such information received from you to answer your requests and to advise you about good plans, special offers, newsletter, services etc. via mail or phone. We will not disclose, sell, share or rent information provided by you in the course of accessing our site, use of our services or via chat or phone to our tech experts without your permission or required by law. 

Payment Information 

If you register to use our services, we may require your credit card information or any other payment information necessary to complete the payment process. TechHelpApps may use third party services to process and verify credit cards on our behalf for billing purposes; info processed will include credit card holder name, credit card number, expiration date, billing address with the credit card processing company etc. All such details will be disclosed to the third party only to the extent necessary to complete the payment process. 

Computer System Information 

We may also ask for information related to your computer in order to provide you services. This includes: 

a. Information related to purchase date of your (user) computer b. Type of computer c. Computer's identification number d. Model of your computer/laptop/net book e. Existing software and peripherals attached to your computer f. System and registry data about software &hardware related to installations and configurations g. Error tracking files etc. 

All this computer related information are collected to provide the best personalized tech support services for your computer on demand and to update our support tools and services. 

Remote Access

 In the event of any problem to your computer, our tech experts may require control and access to your computer remotely so that they can diagnose and correct the problem. Such remote access by us requires internet connectivity so that without coming to the location of your computer, our tech experts can solve the error immediately. TechHelpApps technicians are allowed to access your computer remotely only with your consent and not otherwise. Our tech experts are well trained in using the remote access software and we take precautions and steps to limit access to your confidential information stored on computers or networks. We follow a strict internal policy in this regard and we request you (user) to remain present in front of your computer when it is remotely shared with our tech experts to solve problems. 

Cookies
To give you better service we may use cookies or similar technologies. Cookies are small files which collect your information like overall experience with site, PC user's preference, numbers of computers accessing our site etc. We use such information to improve our services day by day. Usage of a cookie is in no way linked to any personal identifiable as we respect and maintain the privacy of our clients. 

Call Recording
For raising the quality of our services and monitoring purposes, TechHelpApps reserves the right to record online and offline sessions between clients and our tech experts. But, if you (clients) don't wish this, you can ask our tech experts not to record the call at all; we will respect your wish. We do not link session record data used for these purposes with personal information served by you to save your privacy and security. 

Log Files
We may use your IP addresses to administer the site, follow the movement, analyze trends etc. 

Security
We take every precaution to protect the privacy and security of users. When you submit sensitive information, it is protected by us both online and offline. When our registration form ask users to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked or open when the user is just 'surfing'. We use encryption to protect sensitive information online; we also do everything in our power to protect user information offline. 

Correction/Updating of Personal Information
If our clients’ personally identifiable information changes (such as user zip code etc), they can update the personal information. 

Choice/Opt-Out 

At any time, if you do not wish to receive our newsletters or promotional emails regarding our products or services, you can revert back with a "no further notice" request to us. 

Your Acceptance to the Policy 

By visiting this site or receiving our services, you indicate your assent to our then current Privacy Policy.

Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continuous access and use of our site/services will be taken as your acceptance to our terms and conditions without qualifications. 

Queries 

If you have any question regarding our privacy policy, you can mail such queries or inquiries to support@techhelpapps.com or call directly on our toll free no 1-866-593-0020 24/7. 

Information served by us on our website may contain typographical errors or technical inaccuracies. Changes are made from time to time in information displayed herein. You are accountable for complying with the laws which apply to your access of our site. You also agree that you will not use any information on our site in any way which violates any law. We also suggest that you do not submit any information you consider confidential.

Toll Free : 1-866-593-0020
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Techhelpapps is an independent technical support provider for computer software, hardware and peripherals. Read More